Collection of Personal Data and Privacy Rules
Personal data of an individual identifies them by their name, surname, phone number, email address, and physical address. The company OGK-ING d.o.o collects personal data in the case of a subscription to the newsletter, inquiries via the website, or booking a viewing via the website. Personal data obtained through the website www.ogk-ing.com for the purpose of completing a purchase is used exclusively for the purpose of fulfilling and delivering the order, unless the website user has explicitly consented to any other form of use of the provided data.
Protection of Personal Data and Purpose of Use
Personal data collected through the website www.ogk-ing.com is fully stored, protected, and processed by OGK-ING. As the website operator, we handle all collected personal data in accordance with the Personal Data Protection Act and European legislation. Personal data is protected from loss, destruction, falsification, manipulation, and unauthorized access or disclosure by third parties. OGK-ING will not use personal data for other purposes or share it with third parties without explicit permission. The operator uses personal data only for the purposes for which it was provided by the website user.
Inquiry Form
In the inquiry form, the user enters their email address, first and last name, phone number, postal address, and postal code. OGK-ING needs personal data to respond to inquiries. The operator guarantees and commits to respecting and protecting personal data as confidential in accordance with applicable legislation. The operator will not disclose the provided data to third or unauthorized parties and will use it only for the purpose for which it was provided. Personal data is stored for preparing an offer and completing an order. After completing the order, the data is stored in accordance with the legal basis for fulfilling statutory obligations.
Newsletter
In the newsletter form, the user enters their email address. OGK-ING needs personal data to send customers information about updates in the offer via email. The operator guarantees and commits to respecting and protecting personal data as confidential in accordance with applicable legislation. The operator will not disclose the provided data to third or unauthorized parties and will use it only for the purpose for which it was provided. Email address data is stored until the user unsubscribes from the email notification service.
YOUR RIGHTS IN CONNECTION WITH YOUR PERSONAL DATA
Individuals can request access to their personal data, correction, deletion, or restriction of the processing of their personal data, and have the right to object to the processing and the portability of their personal data.
Right to Information: You always have the right to be informed whether personal data is being processed in relation to you and, if so, to access personal data and the following information:
(a) the purposes of processing
(b) the types of relevant personal data
(c) the users or categories of users to whom the personal data have been or will be disclosed
(d) the intended period of storage of personal data or, if that is not possible, the criteria used to determine that period
(e) when personal data has not been collected from you, all available information regarding their source
Right to Correction: You have the right to request the correction of inaccurate personal data related to you and, depending on the purpose of the processing, the right to complete incomplete personal data.
Right to Deletion: You have the right to request the deletion of your personal data when one of the following reasons applies:
(a) personal data is no longer necessary for the purposes for which it was collected or otherwise processed
(b) you withdraw your consent on which the processing is based, and there is no other legal basis for processing
(c) you object to the processing, and there are no overriding legitimate grounds for the processing
(d) personal data has been processed unlawfully
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data when one of the following cases applies:
(a) you challenge the accuracy of the data, for a period that allows us to verify the accuracy of the personal data
(b) the processing is unlawful, but you oppose the deletion of the personal data and instead request a restriction of their use
(c) we no longer need your personal data for the purposes of processing, but you need them for the establishment, exercise, or defense of legal claims
(d) if you have objected to processing based on legitimate interests, until it is verified whether our legitimate reasons override your reasons
When the processing of your personal data is restricted in accordance with the previous paragraph, such personal data, except for their storage, will only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person. We are obliged to notify you before lifting the restriction of processing your personal data.
Right to Data Portability: You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller, when the processing is based on your consent or is carried out using automated means. At your request, where technically feasible, personal data may be transferred directly to another controller.
Right to Object: When we process your data based on legitimate interest for marketing purposes, you can object to such processing at any time.
Right to Lodge a Complaint with the Information Commissioner: If we do not decide on your request within the legal time frame or if we refuse your request, you have the option to file a complaint with the Information Commissioner.
ACCESS AND CORRECTION OF YOUR PERSONAL DATA AND EXERCISING OTHER RIGHTS
As a user of the OGK-ING website or customer of OGK-ING products, you have the right to check whether OGK-ING processes personal data about you and to access the personal data we hold or process about you. You can always request that inaccurate personal data about you be corrected.
If you believe that there is no longer a legitimate reason for the continued use or processing of your personal data, please notify us, but certain personal data that we collect under the Value Added Tax Act cannot be deleted. You also have the right to restrict the use of your personal data in cases where you dispute the accuracy of the data, when you believe the processing is unlawful but do not want deletion, and when the personal data is no longer necessary for processing but you need it for the establishment of legal claims. In the case of a subscription to newsletters, you have the right to object to the processing of your personal data.
To exercise any of your rights described above, please send your request in writing via email to info@ogk-ing.com. The responsible person will respond to your request within the legally prescribed period of one month. In case of complexity or a large number of requests, the deadline may be extended by a maximum of two additional months, and you will be notified.
STORAGE
OGK-ING stores the personal data it receives from you until you unsubscribe from the newsletter.
OGK-ING stores customer data in accordance with legal and tax regulations governing this area. After the statutory retention period, it is deleted. Based on tax regulations, the company is required to store invoices containing customer personal data for 10 years after the completion of the purchase.
The company will also not delete data that it needs to ensure proof that the personal data about a person has been deleted (i.e., audit trail) and will retain records of individuals who do not wish to be contacted by OGK-ING in the future. This data includes email addresses and first and last names.
CHANGES TO THE PRIVACY POLICY
OGK-ING reserves the right to change its privacy policy and update or amend these privacy rules at any time at its discretion. Therefore, we recommend that you regularly review this privacy policy. We will notify you of changes to these Privacy Rules via email only in the case of substantial changes that affect the processing of personal data.
CONTACT
If you have any questions regarding the privacy policy or the data we store about you, please contact us at info@ogk-ing.com.
Cookie Policy
The amended Electronic Communications Act (Official Gazette No. 109/2012) has introduced new rules regarding the use of cookies and similar technologies for storing or accessing information stored on the user’s computer or mobile device. General explanations about cookies can be found in the guidelines of the Information Commissioner’s Office, “When can we use cookies.”
What are cookies? Cookies are small text files that are loaded onto your computer when you visit our website. Cookies are stored in the file directory of each individual web browser. On your next visit to the website, the browser will read the cookie and send information to the website or another element that set the cookie.
If you do not accept “cookies,” some websites may not display properly or you may not have access to all the information or functionality of the site. However, the acceptance of cookies is not a condition for using the OGK-ING website.
Types of cookies
Strictly necessary cookies: These do not require your consent. They are essential for the proper functioning of the website, and without them, the actions you wish to perform on our website would not work correctly.
Experience cookies: These cookies are used to collect data to improve the website’s performance. They gather information about how you visit the website, but they do not collect information that could identify the user, as the data is anonymized.
Functional cookies: These cookies allow the website to remember your settings and preferences (such as username, language, region, etc.) and provide enhanced, personalized features. These cookies may track your actions on the website, but the collected data is anonymized.
Targeting and advertising cookies from third parties: These cookies are controlled and hosted by third parties. Targeting cookies are related to third-party services, such as the “Like” and “Share with others” buttons, and they can track your actions online.
Advertising cookies: These enable the display of ads tailored to your interests.
If you would like to learn more about these technologies and how they work, visit an appropriate website, such as allaboutcookies.org.
Why and how do we use cookies? We use cookies as a tool to provide you with a better experience when visiting our website. With the help of cookies, we try to determine which content on our website interests you, so it can be remembered when you return. They may be used to gather information about how you use our website, and consequently, to adjust its content during your next visit.
Cookies do not store information that would allow individual identification. We only use encrypted information that we collect through cookies. The cookies we use do not harm your computer.
Why enable cookies? To fully take advantage of the functionality and content of our website, it is necessary to enable cookies. If you do not enable cookies, your visit to our website may be limited in terms of functionality and user experience.
OGK-ING d.o.o. (unless otherwise stated) owns the intellectual property rights to the content found on the website www.ogk-ing.com, including HTML files, text materials, images, audio/video recordings, and other content on the site.
OGK-ING d.o.o. allows you to use (display on your computer, print, download files, play audio and video recordings, etc.) the published content only for non-commercial or educational purposes, provided that you retain all copyright notices.
DISCLAIMER
OGK-ING d.o.o. assumes no responsibility for the accuracy, completeness, or suitability of the information published on the pages of www.ogk-ing.com. OGK-ING d.o.o. assumes no responsibility for any damages caused by visiting the website, or for any viruses that may be transmitted to users through this website. OGK-ING d.o.o. is not responsible for occasional downtime of the website, potential inaccuracies of the information, nor for any damages resulting from their use.
We reserve the right to direct users to other websites and do not assume any responsibility for their content. In no case can OGK-ING d.o.o. be held responsible for any direct, indirect, incidental, or unintended damages arising from the use of information and data found on the website www.ogk-ing.com.
BUSINESS TRANSFERS
In connection with any reorganization, status transformation, sale, or any other transfer of assets (collectively referred to as “business transfers”), we will transfer data to the extent necessary for the business transfer, provided that the receiving party agrees to comply with your personal data in accordance with applicable data protection regulations. We will continue to ensure the confidentiality of all personal data and will notify affected users before their personal data becomes subject to another privacy policy.
DISCLOSURE OF DATA TO PUBLIC AUTHORITIES
We will disclose your personal data to public authorities only in cases where required by national legislation or European Union law. For example, OGK-ING will respond to requests from courts, law enforcement agencies, and other state authorities, which may also include authorities of another EU member state.
LEGITIMATE INTEREST
Based on legitimate interest, we use your personal data to detect and prevent fraudulent use and abuse of services or subscriptions to them. Furthermore, we use them to ensure the stable operation of our systems and services, as well as for information security measures, meeting service quality requirements, and detecting technical failures of systems and services.
Based on legitimate interest, we also use your personal data for the purposes of potential enforcement, judicial, and extrajudicial recovery.
MATERIAL DEFECTS AND WARRANTY TERMS
The buyer must notify us of any material defects, along with a detailed description of the defect, within the legally prescribed period. The buyer must also allow us to inspect the item. The right to claim material defects is more specifically regulated by the provisions of the Consumer Protection Act.
© OGK ING D.O.O. All Rights Reserved 2020
